Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: to process your order and to provide you with excellent service.

We will not e-mail you in the future unless you have given us your consent.

We will not pass your e-mail address to other traders without your permission.

The type of information collected about you includes:

your name
billing and delivery address
phone number
email address
order details

Our Payment Service Provider, Worldpay Limited, will also process and store this information, with the addition of your credit card details which are processed via SSL encryption technologies described here.

We will never collect sensitive information about you without your consent.

The information held will be accurate and current. You can check the information held about you by contacting us. Inaccuracies will be deleted or corrected promptly.

The personal information held will be held securely in accordance with our internal security policy, the law, and the Which? Web Trader Code.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the browsing patterns of our site visitors. This can include "cookies" which would be temporarily stored on your computer during the order process. Please note that you can modify your Internet browser to prevent this happening but this would prevent you from ordering products from Androbalance online. Information collected in this way can be used to identify you unless you modify your browser settings.

This does not affect your statutory rights as a consumer.

Further queries about privacy? Please contact us.